Company Profile

PRATAMA Tour & Travel is a leading Indonesian travel agency based in Tanjungpinang, Bintan Island which is located not far from Singapore just 45 minutes away by ferry. PRATAMA Tour & Travel has a very strong team experienced for years, we ensure the quality services to our guest. With the motto “Service with Heart” , we aim to be The First Choice for our guest and business partner.

PRATAMA Tour & Travel provides inbound and outbound tour packages, hotel reservations, domestic air ticket & International air ticket and transportation. With experienced tour organizer and, we strive to provide the best service to all our guests. We provide company retreat, students group, and FIT to Singapore, Bintan, Batam & Bali.

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How do i cancel my reservation?

Group booking ( Group Tour, Golf, Hotel, Free & Easy )
Please cancel your reservation 14 days before arrival ( for normal season ) or 30 days before arrival ( peak season ) by sending us your booking number. There is an admin fee for the cancellation which is $10 per booking. If you cancel your reservation within 14 days or later , NO refund will be provided.

For normal & peak season period please kindly contact our reservation by sending us an email or contact our live chat customer service.

FIT booking (less then 10 pax)

Please cancel your reservation 7 days before arrival ( for normal season ) or 14 days before arrival ( peak season ) by sending us your booking number. There is an admin fee for the cancellation which is $10 per booking. If you cancel your reservation within 7 days or later , NO refund will be provided.

For normal & peak season period please kindly contact our reservation by sending us an email or contact our live chat customer service.

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